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Lettings Negotiator

Ref: JN -112018-63999
Salary
Negotiable
Location
UK, South West & Wales
Sector
Property & Real Estate, Residential
Date
22nd November 2018
Job Type
Contract

Lettings Negotiator (PRS)

Based Bristol (on-site)

12-month Fixed Term Contract (full time)

Salary DOE

An exciting position with one of the UK's largest landlords has become available for a brand new development in Bristol. The company have won several awards (including Property Company of the Year) and have gone from strength to strength with a real focus on the Private Rented Sector (PRS). They are proud of what they do, how well they do it and of the people that work for them. This is an opportunity to be part of the project from the launch.

The Role

  • Quality screening of applications pre-referencing
  • Ensuring total compliance on Lettings processes
  • Uploading property details & property portal adverts
  • Releasing properties to market upon instruction from Lettings Manager
  • Confirming viewings diary
  • Daily reporting
  • Qualification of viewers/applicants in line with business rules
  • Conducting viewings
  • Monitoring/reporting on competition
  • Responsible for ensuring show flats and communal areas are presentable
  • Key audit on a regular basis

Responsibilities

Daily

  • Check voice mails/emails
  • Ensure appropriate marketing collateral is displayed in leasing office and amenity area
  • Run and/or prepare reports on daily lettings activity
  • Participate in morning lettings meetings

Property Release & Portals

  • Orderly release of apartments to market (website, property portals) as per instruction
  • Work with Lettings Manager to ensure website and portals display a range of units, aspects, size, layout and price
  • Ensure properties have correct photos & property descriptions before releasing to market and portals
  • Upload property photos on system
  • Select and upload (pre-written) property descriptions and apply to units on system
  • Ensure incentives are applied correctly in system before releasing properties to the market
  • Audit property portal adverts to ensure pictures, information displayed and rents are correct and accurate
  • Rotate adverts where necessary to ensure adverts are always on the first page/or no advert remains for more than 14 days

Qualifying and Viewing

  • Attend viewings, negotiate and close
  • Assist applicants with application queries/issues
  • Assist applicants with progressing offers
  • Ensure all applicants and guarantors have been grouped into the relevant offer
  • Communicate with all parties and manage expectations of referencing from the get go

Auditing & Compliance

  • Carry out right to rent checks and complete details in system for follow up checks
  • Spot-checks of applicant & viewing notes
  • Ensure all documents are audited to meet KPIs

General

  • Report property defects quickly and through the correct channels
  • When required, locate and amend Page Narratives and Auto Responders

Qualifications and Experience

  • Experience of working in an administrative role managing a high-volume workload is essential
  • Previous sales experience and delivering exceptional customer service is desirable
  • Demonstrable knowledge and understanding of residential lettings is essential
  • ARLA 1 qualified is preferable
  • A strong team player who is self-motivated, industrious and works well under pressure
  • Detail oriented, able to set priorities, complete simultaneous projects and ability to meet tight deadlines - strong time management and organisational skills
  • Proven numeracy skills with a good academic record
  • Computer literate including minimum intermediate standard when using Microsoft packages, Outlook, Excel and Word
  • Previous database experience would be beneficial
  • Excellent communication skills, able to communicate effectively in both written & oral, at all levels, internally and externally

Apply with your CV today.

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