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Lettings Negotiator

Ref: JN -062018-61555
Salary
Negotiable
Location
UK, North West
Sector
Property & Real Estate, Residential
Date
26th June 2018
Job Type
Permanent

Lettings Negotiator

Based Manchester

Hours: 4 days on, 4 days off

Salary: Competitive (plus bonus)

One full-time position

An exciting position with one of the UK's largest landlords has become available for a brand new development in Salford, Manchester. The company have won several awards (including Property Company of the Year) and have gone from strength to strength with a real focus on the Private Rented Sector (PRS). They are proud of what they do, how well they do it and of the people that work for them.

You will assist the Lettings Team in all matters relating to the prompt and appropriate letting of properties for high-end, luxury flats in Salford.

Duties and Responsibilities

Daily

  • Check voicemails/emails and/or delegate to the relevant team member
  • Ensure appropriate marketing collateral is displayed in the leasing office and amenity area
  • Run and/or prepare reports on daily lettings activity
  • Participate in morning lettings meetings

Property Release & Portals

  • The orderly release of Apartments to 'market' (website, property portals) as per Lettings Manager instruction
  • Work with Lettings Manager to ensure website and portals display a range of units, aspects, size, layout and price
  • Ensure properties have correct photos & property descriptions before releasing to market and portals
  • Upload Property photos on system
  • Select and upload (pre-written) property descriptions and apply to units on the system
  • Ensure incentives ('specials') are applied correctly in the system before releasing properties to the market
  • Audit Property Portal adverts to ensure pictures, information displayed and rents are correct and accurate
  • Rotate adverts where necessary to ensure adverts are always on the first page / or no advert remains for more than 14 days

Qualifying and Viewing

  • Attend viewings, negotiate and close
  • Assist applicants with application queries/issues
  • Assist applicants with progressing offers
  • Ensure all applicants and guarantors have been grouped into the relevant offer
  • Communicate with all parties and manage expectations of referencing from the get-go

Auditing & Compliance

  • Carry out the right to rent checks and complete details in the system for follow up checks
  • Spot checks of applicant & viewing notes
  • Ensure all documents are audited to meet KPIs

General

  • Report property defects quickly and through the correct channels
  • When required, locate and amend Page Narratives and Auto Responders

Primary Activities

  • Quality screening of applications pre-referencing
  • Ensuring total compliance on Lettings processes
  • Uploading property details & property portal adverts
  • Releasing properties to market upon instruction from Lettings Manager
  • Confirming viewings diary
  • Daily reporting
  • Qualification of viewers/applicants in line with business rules
  • Conducting viewings
  • Monitoring/ reporting on competition
  • Responsible for ensuring Show flat(s) and communal areas are presentable each morning
  • Key audit on a regular basis

Qualifications and Experience

  • Experience of working in a property administrative role managing a high volume workload is essential
  • Previous sales experience and delivering exceptional customer service
  • Demonstrable knowledge and understanding of residential lettings is essential
  • ARLA 1 qualified is preferable
  • A strong team player who is self-motivated, industrious and works well under pressure
  • Detail oriented, able to set priorities, complete simultaneous projects and ability to meet tight deadlines - strong time management and organisational skills
  • Proven numeracy skills with a good academic record
  • Computer literate including minimum intermediate standard when using Microsoft packages Outlook, Excel & Word
  • Previous database experience would be beneficial
  • Excellent communication skills, able to communicate effectively in both written & oral, at all levels, internally and externally

In return for hard work the company offer a competitive salary and benefits package, exceptional training and development, and internal promotion wherever possible.

If this role sounds of interest then please apply online with your current CV.

If this role is not of interest, please feel free to register with your cv so you can be considered for any roles as soon as they become available. Alternatively, you can also register for job alerts via email.

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