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Night Concierge

Ref: JN -022019-64895
UK, London
Property & Real Estate, Concierge
4th February 2019
Job Type

An exciting Night Concierge opportunity has become available in a Central London, Super-Prime Residential establishment.

Our client is looking for highly professional individuals, with immaculate grooming standards, who take great pride in working in the 5-star customer service industry.

Key responsibilities:

- Being the first point of call for residents and guests enquiries

- Building key management

- Meeting and greeting Residents, Visitors and Suppliers

- Organising deliveries, handling mail and dealing with couriers

- Building professional relationships with residents

- Diary management

- Making restaurant and travel reservations

- Briefing contractors and resident staff of fire assembly points, in house rule and regulations

- Efficiently managing the flow in the lobby including general inspection and assuring immaculate standards throughout

- Recommendations for resident enquiries - flowers, mail posting/collection, shoe repair, alteration, personal trainers, child minders

- Comply with all H&S requirements

- Maintaining and updating disclaimers at the residence

- Working in synergy with all other tenants within the Estate (Retail, Restaurants and Office space)

Skills and Experience:

- Significant experience gained within a similar 5* customer service role

- Previous experience of delivering excellent customer service

- Excellent written and verbal communication skills

- Strong knowledge of London, London Markets, Restaurants (Fine Dining) and Events/Happenings is required

- Warm, friendly, personable approach with a can do attitude

- Good understanding of Health and Safety processes

- Astute with computers and knowledge of Windows basic systems and the eagerness to learn the company operating system

Please note: CVs submitted by candidates who do not meet the above criteria will not be considered.

This is a permanent contract.

Working Hours:

Night Concierge - 4 on 4 off rota - 7 pm - 7 am

If this role is not of interest, please feel free to register with your cv so you can be considered for any roles as soon as they become available. Alternatively, you can also register for job alerts via email.

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