Senior Property Manager
- Up to GBP26000.00 per annum
- UK, North West
- Property & Real Estate, Residential
- 4th September 2018
- Job Type
Senior Property Manager
Hours Mon-Fri 9am-6pm
My client was incorporated in Hong Kong in 2008 and since then have gone from strength-to-strength, managing over 800 properties across 13 global markets offering a comprehensive, dynamic and complete end-to-end process to support clients in building wealth through smart property investing. The modest team based in Manchester City Centre is expanding rapidly and growing in line with the rest of the company. With expansion into other Northern cities throughout 2018 and 2019, they are currently looking for an experienced property manager to join the team.
Manage a property portfolio * Follow up and respond to all customer queries in a timely manner * Build and foster relationships with tenants, landlords, colleagues and suppliers * Minimise void periods by monitoring expiring tenancies and negotiate rental renewals in line with market trends * Constantly monitor and curtail any rental arrears * Administration of tenant procedures including referencing and producing statement of accounts * Producing and updating AST agreements * Organising check-in and check-out inventory inspections * Booking property inspections and producing landlord reports * Understanding rental statements and identifying discrepancies * Logging deposits with DPS scheme, itemising deposit deductions and dealing with DPS claims * Organise repair quotes and works as necessary, including new build defect issues * Utilisation of invoicing and payment systems * Use management software system in line with business operating requirements * Prioritise daily workload and work to deadlines * Communicate with the Finance team working to resolve day to day issues * Deal with landlord, tenant, contractor, supplier and other enquiries by email, face to face and telephone where necessary
Review and resolve finance supplier, payment and ledger issues * Review reports and manage activities; property visits, move outs, deposits, arrears, renewals, errors and warnings, outstanding actions, overdue fees, work orders, invoices, suspense account and landlord negative balance * Support the team with ongoing property management training and delivering induction training to new staff during their first few days and periodically thereafter * Support property managers with larger property management issues such as insurance claims, development defects, legal claims and repossessions * Assist with chasing outstanding rents, communicating with tenants, landlords and guarantors where necessary * Oversee the service charge and ground rent demands process * Apply outside-the-square approaches to daily problem solving
The successful applicant will be organised, self-motivated and practised in delivering an excellent service through regular communication with investor clients, landlords, tenants and contractors. ARLA qualification desirable.
Apply with your CV and a brief paragraph on why you are suitable for this position.