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Yardi Business Analyst

  • Location:

    Philadelphia, Pennsylvania

  • Sector:

    Real Estate & Development

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Cobalt Recruitment

  • Contact email:

    applications@cobaltrecruitment.com

  • Job ref:

    JN -112021-75186_1636488914

  • Published:

    11-09-2021

  • Expiry date:

    01-08-2022

  • Start Date:

    ASAP

ABOUT THE POSITION

The Business Analyst is responsible for application support/implementation, hardware maintenance and administration.

The person will need to understand the client's business systems to deliver the highest quality result.

MAINTENANCE AND SUPPORT RESPONSIBILITIES

  • Provide support for applications with a focus on Yardi support and implementation
  • Provide remote and onsite support for onsite property business systems and infrastructure.
  • Install and upgrade the systems with virus protection software
  • Document the specifications of each site and system and maintain a record for asset planning and management.
  • Understand property management
  • Good communication is a must

REQUIREMENTS

  • Must be a quick learner.
  • Proficiency in general computer and software skills
  • Extremely detail-focused and have a high standard for work
  • Strong organizational skills
  • Install & troubleshoot various hardware and software
  • Support business applications
  • Vendor Management. Resolving issues with vendors support as needed.
  • Resolve issues in person and via remote software
  • Be able to utilize IT ticketing system.
  • Create, manage, and terminate user account and manage security profiles for all systems
  • Undertake and support sites and document the results with proper follow-up
  • Answer the Help Desk phone and emails in courteous and friendly manner
  • Support of Windows 710/Server 2012/2016, Apple Mac/IOS

TECHNICAL SKILLS

  • Microsoft Windows 7/10, Server 2012/2016, MacOSX support
  • Advanced knowledge of Yardi
  • Office365/SharePoint/Azure Support
  • Knowledge in MS Office Suite - Excel, Word, Outlook, Office 365, Adobe
  • Knowledge of basic and advanced client side and server-side operating systems
  • Knowledge of software technologies and virus protection software systems

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