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Case Manager / Field Officer

Ref: MDonnelly
NZD $80,000-$85,000 + Car
Auckland, Auckland Central
Property & Real Estate, Development
9th March 2020
Job Type

MATES in Construction is a charity established in Australia in 2008 to directly address and reduce the high level of suicide among Australian construction workers. They are unique in that they foster ownership and control of the program with the Australian building and construction industry.

The MATES in Construction program was established in 2019 New Zealand and has taken off due to the fantastic support of the NZ construction Industry. The team is expanding, and they are looking to hire a Case Manager/Field Officer in Auckland.

Reporting to the Senior Case Manager, the Case Manager will support workers who are struggling and connect them to appropriate help. This is done by assessing workers needs and issues and develop a plan with the worker to address such needs and issues, referring workers to the services which can assist them using a brief intervention model.

This role walks alongside individuals and /or worksites to engage and build rapport, to initiate conversation, and to identify and address concerns relating to mental health and/or suicide thoughts or suicide grief. In this role, you will have the opportunity to make a significant difference in workers lives. It is both rewarding and challenging.

Other Responsibilities:

  • Promoting the MATES in Construction program across the industry
  • Support construction workers who are struggling and connect them to appropriate support services
  • Assess workers needs and issues and develop a plan to address such needs and issues
  • Train workers in suicide prevention and support
    • Provide feedback and engage with all parts of the MATES in Construction organisation
    • Attending networking events, public speaking and hosting events
    • Input to the development and evaluation of training material.
    • Deliver the MATES program on construction worksites when called upon
  • Collect and maintain confidential data and case management statistics
  • Monitor the quality, responsiveness and availability of relevant services provided by third parties (counselling, financial counselling etc)
  • Maintain appropriate records and update database systems


To be Considered:

  • A degree in psychology or a qualification in Social Work or equivalent.
  • A current New Zealand driver’s license is required
  • Highly developed communication, interpersonal and negotiation skills including the ability to liaise with workers and employers from the construction industry.
  • Demonstrated ability to work independently and flexibly within a team, manage workloads, set goals, and establish priorities to ensure deadlines and commitments are met
  • Proven ability to build relationships in an effective and sensitive manner with employers and workers, particularly with workers who are at times experiencing significant levels of distress
  • Ability to deliver presentations and training to large groups of workers in a variety of circumstances and settings

This opportunity plays a critical role helping realise the vision of a suicide-free New Zealand Construction Industry. Improved mental health and wellbeing outcomes for workers and their families will be achieved through quality programs, education, professional support, capacity building and research.

To be considered please click the apply button or if you require more information please contact Matt Donnelly on 09 303 9093

If this role is not of interest, please feel free to register with your cv so you can be considered for any roles as soon as they become available. Alternatively, you can also register for job alerts via email.

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